Pilot is recognized as having the most advanced training, which we believe to be an integral element to success. Pilot operates large, state-of-the-art training facilities where education is mandated in the following areas:

  Estimating Software
  Customer service
  Certifications
  Basic protocol

We also offer customized courses to meet clients’ needs and requirements.

This in-depth training equips our adjusters with the tools to successfully and proficiently serve the insured. As a result, thousands of adjusters each year come to Pilot for specialized instruction, making it the largest accessible domestic team to respond to any event.