NACA 2026 – DURANT, OK
January 25th – 29th | Choctaw Casino Resort
Durant, OK
Pilot is proud to be the Premium Elite Sponsor of the 2026 NACA Annual Convention. Not yet registered to attend, click the “Register” button below and join us. Already registered and not on our roster yet, get a head start by completing your application(s) today.
Visit our booth and learn about Daily and Catastrophy Opportunities
Pilot will be sponsoring 3 insightful classes.
Sign up today to reserve your seat and learn from the best!
Ultimate Guide to Field Adjusting
with Preston Hattaway
A career as an adjuster is challenging and demands excellent organizational and time management skills. To be successful, you must have a strong foundation in insurance and property knowledge. This course, offered by Pilot Catastrophe Services, Inc., goes beyond the basics of adjusting. Throughout this class, you will gain valuable insights that will support your career growth and success as an adjuster. The course covers a wide range of essential topics, whether you are handling catastrophe claims or regular business claims. By the end of this class, you will be fully equipped with the knowledge needed to excel as a field adjuster and understand the intricacies of managing claims.
Commercial Claims Track
featuring Ben Siebert, Jenny Pye and Sandra Siebert
Part 1: Introduction to Commercial Claims
This 2-hour session provides a foundational overview for commercial and general adjusters. It introduces the commercial claims process, key terminology, and the roles of involved parties. Participants will gain a clear understanding of the scope and expectations when handling commercial claims.
Part 2: Roadmap to Successful Claim Management
In this session, adjusters will follow a structured roadmap from initial claim setup to final product delivery. The course emphasizes best practices, common challenges, and strategic coordination among stakeholders to ensure efficient and accurate claim resolution.
Part 3: Advanced Concepts and Professional Standards
This final session dives deeper into the complexities of commercial claims. Topics include working with experts, navigating litigation, ethical considerations, commercial construction nomenclature, and accurate pricing. Adjusters will leave with the tools and knowledge to manage claims with professionalism and precision.
Fun with Flood
hosted by Tom Adams, Keith Shackelford and Thao Nguyen
A high-energy, immersive seminar that combines education, entertainment, and networking opportunities, themed around the challenges and triumphs of flood claims handling. The venue will be transformed into a simulated flood recovery zone, complete with visuals, props, and live demonstrations to keep attendees engaged and leave a lasting impression.