Pilot provides the industry with a competent, disciplined staff to handle claims arising from catastrophic events while offering professionalism, quality and advanced technology in a cost-effective manner. Pilot’s extensive history has proved that we have the financial resources, logistical capabilities and administrative management skills for a prolonged operation. Since Pilot's inception in 1983, we have been directly involved in every major disaster in the United States.


  • Residential & Commercial Property Claims Management
  • Inside Claims Operations
  • Auto Claims Management
  • Flood Claims
  • Coastal & Inland Marine Claims
  • Customized Administrative Capabilities
  • Casualty
  • General Liability
  • Auto Liability
  • Non-Catastrophe Claim Handling
  • Ladder Assist
  • Other special services available upon request

    Pilot remains an industry leader in the insurance adjusting field because of its technical resources and experienced team of professionals. State-of-the-art computer systems allow Pilot to provide clients timely information, resulting in better disaster management. A computerized property estimating system was developed to provide standardized claim packages to Pilots clients, with computer training centers in Mobile, AL, and Dallas, TX, to provide support for the property and auto estimating programs. Highly-trained adjusters are in the field within 24 hours of the loss, including on-site managers and supervisors to assist with hands-on experience to professionally manage and coordinate all facets of the operation.