Need Information or Help? Here's Who to Contact

Posted on October 07, 2015

Unsure of what number to call for certain situations? We’re here to make things simple with a comprehensive list of contacts for your common issues.

LMS/VAD/CE Support
Contact this department if you experience Learning Management System (LMS) issues,
1.866.204.0712
lmssupport@ptsemail.com

Technical Services Department (TSD) Helpdesk
The TSD Helpdesk can assist with software issues, login assistance, hardware requirements and email issues.
1.800.528.0911
helpdesk@pilotcat.com

Payroll
Paycheck and direct deposit questions should be directed to Payroll. You can also contact Payroll to update your W4.
1.888.548.5500

Deployment
1.800.345.2287

Human Resources
Employee relations, contact information changes and benefits issues should be directed to the HR Department.
1.888.544.5500

Compliance/Licensing
1.800.345.2287 ext.7784
compliance@pilotcat.com

Training
For information on upcoming classes and schedules, please see the Training Calendar on the Adjuster Portal.

Main #
For any remaining inquiries, contact the main desk.
1.800.345.2287