Property Evaluation Program FAQs
What is the "Evaluation Program"?
The Property Evaluation Program is a major step in our Catastrophe hiring process that is based on skills and knowledge needed in the field. During the program, applicants work a ficticious claim to demonstrate their individual abilities and skill gaps. The program is also intended to help those who are new to the catastrophe field get a realistic view of what is expected of them in this profession.
What happens in the Evaluation Program?
Essentially the same type of activities an adjuster would do in the field—measuring rooms and roofs, calculating replacement quantities, handwriting an estimate, typing documentation, meeting with the Insured and answering coverage issues using the Insured's policy as reference. Individual performance is reviewed with a Pilot representative and Human Resources.
Those who receive an offer of employment must then complete Pilot's Safety and Sexual Harassment programs, complete the necessary Human Resources paperwork and attend an orientation for one of our clients to get a temporary deployment rating.
I am an experienced adjuster. Why should I have to go through this program?
There are several reasons. First of all, the program helps verify your skills and abilities. This can increase your opportunites for deployment. We are always looking for solid, experienced, professional adjusters.
Second, even the best adjusters can get rusty in some areas. The program often serves in assisting adjusters to enhance their skills and knowledge to keep them at the top of their profession.
Does Pilot offer the technical training I might need?
Yes, but not at an entry level. The Evaluation Program staff will be glad to give you a list of possible avenues for getting the technical training.
Do I need an adjuster's license to attend the program?
No, but you must have one in order to be deployed. Begin with your home state if it requires a license. If not, you'll need to get one from another state--preferably a testing state.
What is the fee for the program? How often is it offered? How long is it?
There is no fee for the program, although you are responsible for your travel expenses. In general, the program is held monthly, though it may be postponed during high storm activity. Look under
Careers on this website, then
Evaluation Program Schedule for the current schedule. It is a two-day program and you should count on two full days.
How do I get into the program?
Complete a Pilot application online by clicking on the
Appy Now link in the
Careers at Pilot box on the home page of this website. There is also a link near the bottom of the
Hiring Process page. Once your application has been submitted, a Human Resources representative will contact you.
May I bring my spouse?
No. For legal reasons, we do not permit visitors in the program.
How soon after attending the Evaluation Program can I expect to be deployed?
That is entirely dependent on your skill levels and our need for adjusters in the field at any given time. You may be called out the next week; however, sometimes it is much longer before your services are needed.