| Pre-Disaster Planning |
| Total Service Concept |
| Knowledge |
| Risk Exposure |
| Skill |
| Certification Program |
| Client Services |
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| Adjuster Services |
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| Environmental Services |
Client Services
The risk and insurance management industry has experienced significant changes in structure and theory over the years. Pilot keeps a keen eye on the regulatory, economic, technical and competitive forces that have an impact on insurance coverage, loss and recovery.
How do we help clients meet their challenging property claims administration goals? By balancing management strategies that support a wide range of claim functions with strict adherence to client specifications. Our flexible claim management solutions are designed to accommodate our clients’ diverse customer service requirements in honoring their commitments to policyholders.
Whatever the level of claim severity, however frequent or ferocious the storm, the Pilot team of professionals is available, at a moment's notice, anywhere in the U.S. or its territories. We are committed to ensuring that policyholders receive the level of service that meets our clients' standards for claims handling and customer service.
Property Claims Management
24-hour Response
On site within 24 – 36 hours
| Residential |
Auto Liability |
| Commercial |
Claim Audit |
| General Auto |
Catastrophe Response |
| Coastal and Inland Marine |
Non-catastrophe Response |
| Environmental |
Temporary Services (Interim Adjusters) |
| Casualty |
Customized Administrative Capabilities |
| Field Investigations |
Electronic Transfer of Files/Diaries |
| General Liability |