Pilot Catastrophe Services, Inc

Having worked every major catastrophe in the past 29 years, Pilot has proven to be an industry leader due to its extensive capabilities and services offered.

Since the company's inception, Pilot has conserved the capital and human resources necessary to conduct business nationwide. Managing a large volume of claim activity for multiple events is made possible with a dedicated force of experienced adjusters who are ready for deployment at any time.

Services

Residential & Commercial Property Claims Management
Inside Claims Operations
Auto Claims Management
Flood Claims
Coastal & Inland Marine Claims
Field Investigations
Electronic Transfer of Files/ Diaries
Customized Administrative Capabilities
Casualty
General Liability
Auto Liability
Claim Audit
Catastrophe Response
Non-Catastrophe Response
Temporary Service (Interim Adjusters)

What we do

Provide the industry with competent, disciplined staff to handle claims arising from catastrophic events
Offer professionalism, quality and advanced technology in a cost-effective manner
Have the financial resources, logistical capabilities and administrative management skills for a prolonged operation
Directly involved in every major disaster in the United States since the company began
Tailor services on an individual basis

How we do it

Operate state-of-the-art computer systems to provide up-to-the-minute information, enabling better disaster management
Have developed a computerized property estimating system to provide standardized claim packages to our clients
Possess financial stability assuring clients of our ability to meet commitments
Have on-site managers and supervisors with hands-on experience to professionally manage and coordinate all facets of the operation
Have computer training centers in Mobile, AL, and Dallas, TX, to provide support for our property and auto estimating programs
Deliver trained adjusters in the field within 24 hours of loss

In addition, Pilot works with Catastrophe Management Solutions (CMS) to provide 24-hour assistance through customer service representatives, claims processors and administrative support staff.