The Pilots are a family born into the business of managing property losses. In the 1950's, the late Walter D. Pilot, Sr. recognized our society's growing dependence on insurance against natural hazards. He formed Pilot and Associates, Inc. in 1983 in Mobile, AL with the purpose of managing claims generated by catastrophic events.
Immediately, insurers connected with Pilot's sense of duty, honor and loyalty. Mr. Pilot's business associates became a part of his life, his extended family. His complete accessibility and immediate response to his "family's" needs anytime of the day or night are a quality and a service on which our corporate culture is based. The proliferation of damages from natural hazards in ensuing years led to the evolution of Pilot Catastrophe Services, Inc., though the company provides skilled adjusters specific to the client's needs for non-catastrophe claims as well.
To this day, the company is still operated by the Pilot family. Throughout all of the industry changes and developments in technology, Mr. Pilot’s vision continues to be carried out, with customer care and family values at the forefront of the business he founded nearly 30 years ago.