Pilot Catastrophe Services is an independent insurance adjusting firm headquartered in Mobile, AL, with additional offices in Dallas, TX and Hudson, OH. The original goal was to provide a better way to handle catastrophe claims – better for the carriers, better for the adjusters and better for the policyholders.
Pilot was founded on family values, focusing on honor, loyalty and duty, by the late Walter D. Pilot, Sr. in 1983 and continues to operate under these same principles today. Pilot prides itself in treating everyone like a member of the family, whether it is adjusters, policyholders, insurance carriers or employees. Through this process and decades of hard-work, Pilot has established itself as the most knowledgeable, trusted and reliable claims processing operation in the United States.