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Company
In 1983, Walter D. Pilot, Sr. formed the independent insurance adjusting firm, Pilot & Associates, Inc. With headquarters based on the central Gulf of Mexico coast in Mobile, Alabama, the company specialized in managing claims associated with catastrophic events. The proliferation of damages from natural hazards in ensuing years led to the firm's evolution into Pilot Catastrophe Services, Inc., though the company provides skilled adjusters specific to the client's needs for non-catastrophe claims as well.
Throughout the United States, Pilot employs a vast network of skilled, multi-line adjusters. When insured losses occur, carriers and policyholders expect immediate access to skilled support services. Pilot secures each client’s confidence in meeting that demand with the rapid response of adjusters who are experienced in policy coverage and estimating. Pilot offers a variety of
service options that allow the flexibility needed to realize and satisfy customer service objectives.
Pilot's Dallas Facility in Texas presents invaluable continuing education and professional development courses year round. The center serves double duty as a fully replicated corporate and administrative office in the event of hurricane or other damage to the home offices in Mobile, Alabama.
Recognizing that no two policies are the same and no two loss events are alike, Pilot provides excellent professional care with customized management of clients’ loss conditions of any type and severity, anywhere in the U.S.