Pilot has a specific process for hiring new adjusters.

The first step is to submit an application. You can do this online (see the link below). Our online application is easy and user friendly, yet very comprehensive. Before you begin to fill it out, we suggest that you take a few minutes to gather all the records or information you might need--adjuster licenses and certifications (if any), Driver's License number, dates for your work history and education, etc. A few minutes of preparation will speed up the application process.

Once you submit your application, the Human Resources Department will review it. A recruiting representative from HR will then contact you for a telephone interview. Based on that interview, you may be asked to attend our Evaluation Program at the Dallas Facililty. In this program, you are asked to demonstrate your skills and knowledge. The final hiring decision will be made at the end of the Evaluation Program.

We also encourage you to read the information on Property Adjusters and Auto Adjusters. This information will give you a clearer picture of what is involved in being an adjuster and what the requirements are. There are links below to this information. You can also click on the titles in the column on the left side of this page.

Although the process may change during times of extreme activity and demand, Pilot's hiring process is designed to help us identify the most appropriate circumstances for your future deployment. It also helps you identify areas in which you might need to strengthen your skills or knowledge. This process enables Pilot to maintain our reputation for providing highly-skilled, professional adjusters.


If you are interested in a non-adjuster position, you will need to submit an application. The recruiting representative will contact you and explain the process. Non-adjusters do not go through the Evaluation Programs.